General Enquiry
Medical Information and Product Complaint Reporting

Title





Reason for Contact



Alcon Medical Information
For Medical Information
Tel: 0845 266 9363

Product Safety
To report a product complaint
Tel: 0871 376 1402

 

Customer Service Enquiries

For VISION CARE Customer Service Enquiries
Hours: Mon-Thu 09.00-17.30, Fri 09.30-17.00, Sat 09.00-13.00
UK
Tel: 0871 376 0017
Fax: 0871 351 1005
Email: uk.easy@alcon.com

Ireland
Tel: 0818 946621
Fax: 0818 946620
Email: uk.easy@alcon.com

For SURGICAL, PHARMACEUTICAL and RETINA Customer Service Enquiries
Hours: Mon-Thu 08.45-17.30, Fri 09.30-17.00
UK
Tel: 0871 3760084 or 01276 673550
Fax: 01276 673960
Email: gb.customerservice@alcon.com

Ireland
Tel: 1800 525266
Fax: 021 486 5435
Email: irl.customerservice@alcon.com

 

Alcon Technical Service

For Technical Service Enquiries

Hours: Mon-Fri 09.00-17.00
Tel: 0871 376 1449
Fax: 01276 673972
Email: uktechnical.services@alcon.com

 

Alcon Corporate Contact Information

Postal Address
Alcon
Park View, Riverside Way
Watchmoor Park, Camberley
Surrey, GU15 3YL
UNITED KINGDOM

Tel: 01276 673311

Hours: Mon-Fri 09.00-17.00